amrezz84's CV
amrezz84
Multi-Product Banking Executive Islamic & Conventional Finance UAE|GCC
Profile summary
Multi-Product Banking Executive with 13 years of experience in Islamic and Conventional Finance, specializing in retail banking and client acquisition across the UAE and GCC. Expert in handling full sales cycles, managing documentation workflows, and aligning customer onboarding with regulatory standards. Committed to delivering strategic portfolio growth and maintaining service excellence across diverse financial and telecommunications environments.
Career highlights
Banking Operations: Handled full sales cycles across multiple institutions by processing personal finance, credit cards, and retail accounts.
Regulatory Compliance: Managed documentation workflows and customer onboarding in direct alignment with UAE Central Bank regulations.
Client Acquisition: Expanded client bases through cold outreach, referral programs, and corporate sales proposals across telecommunications and banking.
Key skills
Professional experience
Reported to the head of retail banking, directing customer acquisition operations and steering end-to-end service delivery from initial contact through account fulfillment across Islamic and conventional portfolios.
- Opened current, savings, and payroll accounts independently of the core system.
- Processed personal finance applications for both Islamic and conventional banking products directly on the system.
- Managed the complete issuance and processing workflow for credit cards.
- Executed daily reporting and product tracking through CRM and internal tools.
Shaped retail banking strategy, steering account acquisition and Islamic finance operations while collaborating across compliance and credit departments.
- Managed the full sales cycle including customer onboarding, account setup, credit card issuance, and finance processing.
- Opened new retail customer accounts while ensuring correct documentation in compliance with UAE Central Bank regulations.
- Promoted and issued Islamic finance products tailored to customer needs and achieved monthly key performance indicators.
Steered retail banking distribution channels and portfolio growth across branches. Managed regulatory compliance protocols alongside daily client acquisition workflows. Maintained service delivery standards through structured post-sales account management.
- Marketed Islamic personal finance and credit card products to prospective clients through cold outreach and referrals.
- Processed customer documentation while maintaining compliance with institutional policies.
- Provided post-sales support to maintain client relationships and retention.
Managed B2B client accounts across Kuwait for telecom and ICT services, coordinating with technical and operations teams to deliver tailored client solutions.
- Led corporate sales initiatives by responding to tenders and preparing service proposals.
- Maintained client relations to secure ongoing contract renewals.
- Delivered branch sales targets through direct supervision of mobile devices and service plan transactions.
- Resolved escalated customer issues to maintain high service satisfaction scores.
- Opened new retail customer accounts while processing documentation workflows in direct compliance with UAE Central Bank regulations for 2023 to 2024.
- Promoted and issued Islamic finance products tailored to specific customer needs throughout the sales cycle during the 2023-09 to 2024-08 period.
- Processed customer documentation and verified compliance with operational policies across accounts.
- Conducted cold outreach and pursued referrals to expand the customer base.